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Enhance the performance and productivity of your Service operation

Service AI's cost-effective, fully-automated communication platform enables dealers to drive more service appointments. Service AI continuously mines vehicle purchase and service records, targeting prospective customers at key points throughout the ownership lifecycle with hyper-personalized messages via SMS text and email. Drive greater efficiency and customer loyalty with Service AI.

"Partnering with Impel was 100% the right decision for our team. It's really allowed our sales and service teams to be more efficient in managing the total customer lifecycle from the time they get the initial lead to selling the vehicle, and then ultimately servicing that vehicle. We've been able to continue to scale growth while maintaining our staffing levels across service and sales departments. And we've been able to uncover more opportunities to sell and service more vehicles. It’s just an incredible solution every dealership needs to have."

Christopher Legg • Digital Performance & Marketing Manager

Ourisman Ford of Manassas