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The only AI Operating System for the automotive customer journey.


Turn shoppers into buyers, and customers into loyalists, with Automotive AI designed to maximize customer lifetime value. Whether it's nurturing a shopper as they search for the perfect vehicle, delivering the perfect digital showroom experience, helping a consumer trade in or finance their car, or reaching out to customers and scheduling their service appointments, Impel AI enables you to deliver concierge experiences at every touch point. 

 

And with Impel's AI Knowledge Bank, your dealership's distinctive offerings, services, and policies are always communicated accurately to every customer, every time:

  • One AI, one voice: A unified source ensures consistency across the customer lifecycle
  • Real-time updates: AI responses instantly reflect your latest updates across every AI product
  • Smarter AI, greater productivity: AI Knowledge Bank boosts engagement, reduces handoffs, and increases productivity

Unlock the full potential of your AI - get started today.

    The industry's first end-to-end concierge scheduling service.

    "Impel enables us to truly maximize customer lifetime value across the entire shopper and customer journey. From awareness and conversion, through to the entire ownership experience, we can deliver the right message, in the right channel, at the right time to drive efficient customer acquisition and retention. The possibilities are limitless."

    Erick Kirks

    Marketing Director, Johnson Automotive